Refund policy

Return Policy for The Fashion Feast

At The Fashion Feast, we strive to provide our customers with the best shopping experience possible. If you are not entirely satisfied with your purchase, we're here to help. Please review our return policy below:

  1. Eligibility for Returns:

    • To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it.
    • Items must be returned within 30 days of the original purchase date.
    • Items must be accompanied by proof of purchase, such as the order number or receipt.

  2. Non-Returnable Items:

    • Several types of goods are exempt from being returned, including:
      • Gift cards
      • Downloadable software products
      • Personalized items
    • Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for return.

  3. Return Process:

    • To initiate a return, please contact us at thefashionfeast@gmail.com within 30 days of receiving your item to obtain a return authorization.
    • Once your return is authorized, you will receive instructions on how and where to send your item.
    • Please ensure that the item is securely packaged to prevent damage during transit.

  4. Refund:

    • Upon receiving your returned item and inspecting its condition, we will process your refund.
    • Refunds will be issued to the original method of payment within 5-7 business days of receiving the returned item.
    • Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  5. Exchanges:

    • If you wish to exchange an item for a different size or color, please contact us to initiate the exchange process.
    • Exchanges are subject to availability. If the desired item is not available, we will issue a refund or store credit.

  6. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately for assistance.
    • We may require photographic evidence of the damage or defect to process your claim.
    • Depending on the circumstances, we will offer a replacement, exchange, or refund.

  7. Contact Us:

    • If you have any questions about our return policy, please contact us at thefashioonfeast@gmail.com. We are here to assist you and ensure your satisfaction.

By shopping with The Fashion Feast, you agree to abide by the terms and conditions of our return policy outlined above.

Thank you for choosing The Fashion Feast!